Cancellations

At Hidden Archives, we understand that sometimes plans change. If you need to cancel your order, please review our policy below:

 

Cancellation Window

To cancel your order, please email us at hiddenarchivesuk@outlook.com within 24 hours of placing your order. Be sure to include your order number and “Cancel Order” in the subject line.

 

Confirmation of Cancellation

Once we receive your request, we will confirm if your order has been successfully cancelled. Please note that while we strive to accommodate cancellation requests, we work hard to process and dispatch orders as quickly as possible, so cancellation is not always guaranteed.

If we are unable to cancel your order, it will be processed as usual, and our standard refund and exchange policies will apply.

 Thank you for your understanding and support!